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What is the product range, features, benefits etc? |
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Currently the company provides for Diesel Generating sets ranging from 5 to 140 kVA and engines from 7 to 72 hp for various industrial applications such as -prime mover for compressors, water pumps and so on. The engine which is the heart of the DG set is manufactured in a state-of-art manufacturing unit at Mumbai. The main features are: A1 Class governing, low running Costs, fuel efficiency, low vibration and zero leak, and high power to weight ratio. Overall, the total cost of ownership will be one of the best in the industry. |
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Where are these products used? For instance, can I run an AC, or other household equipment, medical equipment or other machinery on it? |
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All resistive and inductive loads can be run on these machines. In fact, these Gensets can take 100% block load at one go. For example - 10 KVA machine can run two Window AC units plus the usual residential loads. |
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What factors need to be considered while selecting a Genset? |
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The Genset rating should be about 20% higher than your actual running loads as all Genset ideally run best at 80% loads. Also while selecting capacity starting loads (Current) of motors should be taken into consideration. Please contact our sales dealers or M&M office in your area who will depute an engineer to your place to help select the Genset as well as give guidance on the site selection. |
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What is the service or maintenance requirement? |
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The Genset need to be serviced at an interval of 250 hrs. The topping up of coolant is not required in between the services. |
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Who will provide the service? |
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We have a large network of Authorised service network across the country. Please go through our network details on the website to approach your nearest M&M or dealer office. |
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What is the cost of this service? |
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The filter kit cost approximately Rs 350, changing of oil varies from Rs. 1000 to 1500 depending upon engine model. Labour and Taxes will be charged separately. In the case of 2.5 to 5.0 KVA sets, the filter kit costs around Rs.300 and changing of the oil will cost around Rs.250, excluding taxes. |
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Do I get any free services?? |
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Yes, two free services are provided for every new Genset. The cost of consumables shall however, be borne by customer. |
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What if there is a sudden malfunction, whom to contact, where and how? |
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Please contact the Area Service Dealer. The list is provided on our website. In case of any difficulty, you may then approach the Mahindra Area Office. |
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Are these products warranted for performance, period, hours, whatever? |
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The engines are warranted for 2500 running hours or two years whichever comes earlier. Other components are covered for a period of 12 months. |
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Who will give this warranty support? |
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Area service Dealer will give the necessary warranty support. |
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Who are the major users? |
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Some of our clients include Reliance Industries, Airtel, Tata Tele Services, Nokia, Ericsson, IOCL, BPCL, HPCL, ICICI Bank, JK Bank, SBI, SBP, Sahara India, Konkan Railways, Military Engineering Services(MES), India Army, and Thomas Cook. |
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Are these products being sold outside India also? |
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Yes, the products are being exported to Australia, Africa, South East Asia, Korea & Middle East. |
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Requisites for a proper Installation? |
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The Genset should be placed in an open area/room which has sufficient cross ventilation. The neutral and body should be earthed/grounded separately. It should be placed on a level floor. The Genset should be protected from rain and dust. |
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How does a load calculator work? |
